Effective Date: 22 Nov 2024
Welcome to Everbree! By accessing or using our website and purchasing our handmade products, you agree to the following Terms and Conditions. Please read these terms carefully before proceeding with your purchase or use of our services.
1. General Information
- Everbree operates this website to provide handmade bags crafted with care and sustainability.
- By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian to make purchases.
2. Product Information
- All products listed on our website are handmade, resulting in slight variations in color, size, and texture. These variations are not considered defects but a hallmark of artisanal craftsmanship.
- While we strive for accurate descriptions and imagery, colors may appear differently depending on your screen or device settings.
3. Orders and Payments
- Order Confirmation: After placing an order, you will receive an email confirmation. Orders are not finalized until payment is processed.
- Payment Methods: We accept major credit cards, PayPal, and other secure payment options displayed at checkout.
- Taxes and Duties: Customers are responsible for any applicable sales taxes, customs duties, or import fees.
4. Shipping and Delivery
- Processing Time: Orders are processed within 3–5 business days.
- Delivery Time: Shipping timelines depend on your location. Standard shipping estimates will be provided during checkout.
- Delays: Everbree is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately.
5. Returns and Refunds
- Eligibility: Returns are accepted within 30 days of delivery for unused, undamaged items in their original packaging.
- Non-Returnable Items: Custom orders or personalized products are non-returnable unless defective.
- Refunds: Refunds will be processed to the original payment method within 7–10 business days after we receive the returned item.
6. Intellectual Property
- All content on the Everbree website, including but not limited to images, designs, logos, and text, is owned by Everbree.
- Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
7. Privacy Policy
Your personal information is collected and processed in accordance with our Privacy Policy Page. By using our website, you agree to the terms of our privacy practices.
8. Limitation of Liability
Everbree is not liable for:
- Indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
- Errors, inaccuracies, or omissions in product descriptions or pricing.
9. Prohibited Activities
You agree not to:
- Use our website for any unlawful purposes.
- Interfere with or disrupt the website’s functionality.
- Misuse or hack into our website’s systems.
10. Governing Law
These Terms and Conditions are governed by the laws of Lithuania. Any disputes arising from the use of our website or services will be resolved in the courts of Vilnius.
11. Changes to Terms and Conditions
Everbree reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to this page, and it is your responsibility to review them periodically.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: support@everbree.com
- Phone: +37069521348
Thank you for choosing Everbree. We are committed to providing you with unique, handcrafted products and exceptional service.